RETURN & EXCHANGE POLICY – TOY SOUQ

At Toy Souq, we want you to be happy with your purchase.

RETURN ELIGIBILITY

You can request a return within 3–7 days if:

• Item is damaged or defective

• Wrong item was delivered

• Item has missing parts

ITEMS NOT ELIGIBLE FOR RETURN

• Used items

• Items without original packaging

• Sale or Clearance items (unless damaged)

• Opened baby hygiene toys

EXCHANGE

Exchange is available for defective or wrong items (subject to stock availability).

REFUNDS

Refunds are processed after item inspection.
Processing time: 5–10 working days.

CONTACT

Email: info@toysouq.com
Phone / WhatsApp: (Add Your Number)